A school or organisation that enters into a separate written CASA service agreement is also bound by that agreement. If a signed service agreement expressly conflicts with these Terms, the signed agreement controls to the extent of that conflict.
1. About CASA
CASA School ("CASA") provides school-operations technology for student registry, identity, attendance, access administration, student credentials and authorised communications. References to the "service" include the CASA platform, related applications, approved attendance terminals and the public CASA website.
2. Acceptance
By accessing or using CASA on behalf of yourself, a school or another organisation, you agree to these Terms and confirm that you have authority to bind the organisation you represent where applicable.
3. Eligibility and authority
CASA is intended for authorised educational institutions, their personnel and other users granted legitimate access. Schools are responsible for deciding which staff members should have access and promptly removing or changing access when roles change.
4. School responsibilities
- provide accurate and lawful information;
- have lawful authority and lawful bases to process student, guardian and staff data;
- give required privacy notices and obtain consent where applicable;
- control staff permissions and safeguard administrator credentials;
- supervise attendance, identity and safeguarding decisions through authorised personnel;
- maintain accurate guardian contact and notification preferences;
- comply with applicable education, privacy, employment and child-protection laws.
5. Children, sensitive data and biometrics
A school must not enable or use sensitive-data functionality unless it has completed the legal, privacy and governance steps required for that processing. Where consent is required, the school is responsible for obtaining and demonstrating valid consent, including parental or guardian authorisation where applicable.
CASA facial verification uses a live-camera liveness check and face matching through a third-party biometric service. It is intended only for authorised identity and attendance purposes. Biometric results are probabilistic and may require retry or authorised human review. Schools must provide a lawful supervised or alternative process where required by law, safeguarding needs, accessibility needs or school policy. CASA biometric functionality may not be used for unrelated surveillance, discriminatory profiling, covert monitoring or any unlawful purpose.
6. User accounts and security
Users must keep credentials confidential, use only accounts assigned to them and promptly report suspected compromise. Users must not bypass access controls, impersonate another person, interfere with security mechanisms or obtain information outside their authorised scope.
7. Attendance, identity and safeguarding
CASA records and assists with school operational processes. CASA is not a substitute for a school's safeguarding duties, staff supervision, emergency procedures or professional judgement. Attendance, scan, card, biometric and notification records may require human review where there is an exception, dispute, suspected misuse or safety concern. A failed biometric check is not, by itself, a disciplinary finding or proof that a student is absent.
8. Student cards and credentials
CASA student cards are designed as long-lived student identity credentials rather than cards that must be replaced each academic session. Unless a school's service agreement states otherwise, the initial physical card is issued for the student's use during enrolment and is expected to remain the student's CASA card until graduation, transfer, withdrawal or another approved replacement event. The digital credential remains controlled by the school and may be suspended, replaced or revoked when required.
- Cards are personal to the student and must not be transferred or shared.
- Lost, stolen, damaged or compromised cards should be reported promptly so the old credential can be revoked.
- Replacement cards may be subject to the applicable replacement-card fee stated in the school's pricing or service agreement.
- A card confirmed to be faulty may be replaced under the applicable replacement policy; any fee or waiver is determined by the service agreement or current replacement pricing.
- On graduation, transfer, withdrawal or exit, the credential may be deactivated or revoked and the physical card no longer authorises CASA attendance or identity actions. Any requirement to return the physical card is determined by the school's policy or service agreement.
9. Messaging and notifications
CASA may enable schools to send operational notifications through third-party communication services, including email, push notifications and the WhatsApp Business Platform. Message delivery depends on the provider, recipient availability, device and network conditions, approved templates and provider policies. Messaging must not be relied on as the sole channel for emergencies.
10. Acceptable use
- Do not break the law or violate another person's rights.
- Do not upload information you are not authorised to process.
- Do not harass, threaten, exploit or endanger a child or any other person.
- Do not distribute malware, probe systems without permission or defeat service security.
- Do not send unlawful, deceptive or unsolicited communications.
- Do not use biometric or identity functionality for an unauthorised purpose.
11. Availability and changes
We aim to provide a reliable service but do not promise uninterrupted availability. Maintenance, provider outages, connectivity problems, security events or circumstances beyond reasonable control may affect access. CASA may improve, replace or discontinue features where reasonably necessary.
12. Third-party services
CASA may interoperate with cloud infrastructure, communications, identity, biometric, database or security providers. Those services may be subject to their own terms and technical limitations.
13. Fees and payment
CASA's commercial model may include a standard service fee calculated per registered or active student for each academic term. CASA's current operational pricing model treats a full academic session as three terms for standard student pricing. The initial permanent student card, where separately charged, is intended as a one-time card charge rather than an annual or session-renewal card fee. Lost, damaged, faulty or otherwise approved replacement cards may attract a separate replacement-card fee.
Exact amounts, discounts, taxes, payment dates, school-specific or branch-specific pricing, implementation charges and any support or exceptional charges are set out in the applicable quotation, invoice, order form or service agreement. CASA may revise future pricing on notice or by agreement, but a change does not retrospectively alter charges already accrued unless the parties agree otherwise. CASA does not impose a charge merely because a person visits this public website.
14. Intellectual property
CASA and its licensors retain rights in the platform, software, interfaces, documentation, branding and original materials, except for content owned by a school or another user. Authorised users receive only the limited rights necessary to use the service for legitimate school operations during the agreed service period.
15. School data and end of service
As between CASA and the school, the school retains its rights in institutional content and personal data it lawfully provides. The school authorises CASA to process that information only as necessary to provide, secure, support and lawfully administer the service or as otherwise agreed.
When the service agreement ends, the school may request an export of its available school data in a reasonably usable format, subject to technical feasibility, security and any agreed export process. CASA will provide reasonable assistance with an agreed export. The school remains responsible for deciding which institutional records it is legally or operationally required to retain.
After the applicable transition or retention period, CASA will return or delete school data in accordance with the service agreement, lawful school instructions and applicable law, except where CASA must retain limited information for legal obligations, security, accounting, dispute resolution, audit integrity or protected backup cycles. Termination does not require CASA to delete information that it is legally required to retain.
16. Privacy
CASA's Privacy Policy explains how personal data is handled. Schools may also be required to provide their own privacy notices describing their use of CASA.
17. Suspension and termination
CASA may restrict or suspend access where reasonably necessary to address a security risk, unlawful activity, material breach, non-payment under an applicable agreement or a threat to users or the service. Where appropriate and practicable, CASA will provide notice and an opportunity to remedy the issue.
18. Disclaimers
To the maximum extent permitted by law, CASA does not warrant that software will be entirely error-free, that every third-party integration will always be available, or that the platform can replace professional, safeguarding, legal or regulatory judgement required of a school. Nothing excludes a duty or right that cannot lawfully be excluded.
19. Limitation of liability
To the maximum extent permitted by law, neither party will be liable to the other for indirect, incidental, special or consequential loss, or for loss of profit, revenue, anticipated savings, goodwill or business opportunity, arising from the service where such loss was not the direct and reasonably foreseeable result of the breach.
Unless a signed service agreement sets a different liability cap, CASA's aggregate liability arising out of or in connection with the affected service during any twelve-month period will not exceed the total fees paid or payable to CASA under the affected school service during the twelve months immediately preceding the event that gave rise to the claim.
Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, or any liability, statutory duty or remedy that applicable Nigerian law does not permit the parties to exclude or limit.
20. Institutional responsibility for unlawful use
A school or organisation is responsible, to the extent caused by its acts or omissions and permitted by law, for consequences arising from data it collected or submitted without lawful authority, failure to provide legally required notices or obtain required permissions, misuse of CASA by its authorised users, or unlawful instructions it gives to CASA. This section does not transfer to a school any responsibility that applicable law places directly on CASA, and CASA remains responsible for its own acts and omissions.
21. Governing law and disputes
These Terms are governed by the laws of the Federal Republic of Nigeria. The parties should first attempt in good faith to resolve a dispute through direct discussions. Any formal dispute mechanism in a signed service agreement takes priority for that customer relationship.
22. Changes
CASA may update these Terms to reflect legal, security, operational or product changes. The current version will be published on this page with its revision date.
23. Contact
Questions about these Terms may be sent to casaschools1@gmail.com, 0807 946 0647 or 0704 139 8709.